How managers use the balanced scorecard to support strategy implementation and formulation processes
نویسندگان
چکیده
منابع مشابه
Linking the Balanced Scorecard to Strategy
Some argue that managers cannot operate with multiple measurements of business-unit performance. While they recognize that aggregate financial measures (such as operating income, return on investment, and economic value added) are not perfect by themselves, they claim that financial measures at least are well understood and provide clear, unambiguous, and objective goals on which all organizati...
متن کاملApplication of the Balanced Scorecard into the Formulation of the Firm Strategy
In contemporary global and dynamically developing environment there is a need of the strategic planning fundamental. It is complicated, but at the same time important process from the point of view of continual keeping of competitive advantage. The aim of the paper is formulation of strategic goals for the needs of the small enterprises. There will be used Balanced Scorecard as a balanced syste...
متن کاملThe Sustainability Balanced Scorecard – Linking Sustainability Management to Business Strategy
The Balanced Scorecard of Kaplan and Norton is a management tool that supports the successful implementation of corporate strategies. It has been discussed and considered widely in both practice and research. By linking operational and non-financial corporate activities with causal chains to the firm’s long-term strategy, the Balanced Scorecard supports the alignment and management of all corpo...
متن کاملHow to Target Balanced Scorecard Indicators in a DEA-BSC Integrated Model
Performance measurement is always one of the most important tasks of managers, so knowledge management is measurement knowledge, and if we can measure something, we can no doubt control it, and therefore we cannot manage it. In this paper, according to the Malmquist productivity index, an index is used to determine the progress and regress of a unit. This index is defined by the boundary change...
متن کاملFactors Influencing the Use of Balanced Scorecard:
The Balanced Scorecard (BSC) came to the fore following drawbacks from using financial measures only to measure company performance. Managers are using BSC to communicate their strategy, for planning and controlling, for getting feedback and, for performance monitoring. This study examines the factors that influence managers to use the BSC. Identifying the factors will help to explain why some ...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Tékhne
سال: 2017
ISSN: 1645-9911
DOI: 10.1016/j.tekhne.2017.04.001